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Privacy Policy
1. Information We Collect
The app may collect certain information necessary to provide the service, such as:
• Name
• Mobile phone number
• Geographic location (GPS)
• Photos of faults or requested services
• Craftsman account data such as specialty and ID photo (for verification purposes)
This information is collected solely to improve the service and facilitate communication between clients and craftsmen.
2. Use of Information
We use the information collected to:
• Create a user account within the app
• Connect the client with the right craftsman based on location and specialty
• Improve the quality of services provided
• Communicate with users regarding orders or technical support
• Prevent fraud and ensure user safety
3. Sharing of Information
We do not sell or share users' personal information with any third party, except in the following cases:
• When necessary to provide the service (e.g., sharing the client's location with the craftsman to carry out the service)
• If requested by legal authorities in accordance with the law
4. Protection of Information
We are committed to taking appropriate security measures to protect user information from unauthorized access, modification, or disclosure.
5. Third-Party Services
The app may use certain external services such as:
• Location services (GPS)
• Electronic payment services
These services may have their own privacy policies.
6. Privacy Policy Updates
We may update the Privacy Policy from time to time, and any update will be published within the app.
7. Contact Us
If you have any questions regarding the Privacy Policy, you can contact us via:
Email: qasem.mo3tasem@gmail.com